Professional Carpet Cleaning

Privacy Policy

Effective Date: January 1, 2025

Information We Collect

Stravita Online ("we," "our," or "us") collects information you provide directly to us, such as when you request a quote, schedule a service, or contact us. This may include your name, email address, phone number, address, and details about your cleaning needs.

How We Use Your Information

We use the information we collect to:

• Provide and improve our carpet cleaning services
• Respond to your inquiries and schedule appointments
• Send service reminders and maintenance tips
• Process payments and manage billing
• Communicate about promotions and special offers (with your consent)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@stravitaonline.site or call (555) 123-CARPET.

Terms of Service

Effective Date: January 1, 2025

Service Agreement

By using Stravita Online's carpet cleaning services, you agree to these terms of service. These terms constitute a binding agreement between you and Stravita Online.

Service Description

We provide professional carpet and upholstery cleaning services using industry-standard equipment and eco-friendly cleaning solutions. Services include deep cleaning, stain removal, and maintenance treatments.

Scheduling and Cancellation

Appointments must be scheduled in advance. Cancellations or rescheduling must be made at least 24 hours before the scheduled service time to avoid cancellation fees. Emergency services may be available subject to additional charges.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made. We accept cash, check, and major credit cards. A service charge may apply for returned checks.

Liability and Insurance

We maintain comprehensive liability insurance and bonding. Our liability is limited to the cost of re-cleaning or repair of damage directly caused by our negligence. We are not responsible for damage to items that are already damaged or worn.

Customer Responsibilities

Customers must remove fragile items and provide clear access to areas to be cleaned. Any special concerns or stains should be pointed out before service begins. Customers are responsible for providing accurate information about carpet types and previous treatments.

Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you are not completely satisfied with our service, contact us within 48 hours and we will address any concerns at no additional charge.

Contact Information

For questions about these terms, contact us at info@stravitaonline.site or call (555) 123-CARPET.